Parents & Guardians


All the questions you wanted to ask but were too afraid to, hopefully, are here. If not, contact us direct and we’ll answer any of your queries.

Why choose Oak Student Letts?

As a letting agent we understand that finding the right house for your son or daughter can be a confusing process. The process takes part in a city which you will often know nothing about, with landlords that you have never met, involving large sums of monies. This process is different from renting a “normal” flat or house and as such can be a confusing process.

At Oak Student Letts we will try to make this process as simple as possible. We have a high street office, unlike many private landlords, so that you are able to contact our friendly staff during working hours. We are supporters of The UNIPOL code of practice for good landlords and we try our best to make the matter of renting a house as straightforward as possible.

What happens with my son’s/ daughter’s deposit?

Your child's deposit will be held in a government registered scheme. We currently use The Dispute Service (TDS). These can be contacted at the following address;

  • The Dispute Service Ltd
  • PO Box 1255
  • Hemel Hempstead Herts
  • HP1 9GN

Why do I need to be a guarantor?

Normally we would credit reference a tenant to verify their suitability. This gives our landlords the reassurance that rent will be paid and if required the landlord can arrange rent payment protection insurance. Our experience shows that students will not normally pass such a credit reference check, so we need a guarantor to ensure that financial safeguards are still in place for our landlords. The guarantor will in most circumstances be a parent/guardian of the tenant and will be in full time employment.

What is involved in being a guarantor?

The guarantor will need to sign a document guaranteeing the payments due under the tenancy agreement. You can see an example form on this page. If you have any questions about the form, you may wish to take legal advice. You do need to be aware, however, that we can not enter into a tenancy agreement without a signed guarantee form being in place.