Privacy Policy

This privacy policy sets out how Oak Student Letts uses and protects any information that you give Oak Student Letts. Oak Student Letts is committed to ensuring that your privacy is protected. Oak Student Letts may change this policy from time to time. The up to date policy will be available on our website at This policy is effective from 25th May 2018. Oak Student Letts is a trading style of Oak Property Investments Ltd, a company registered in England under number 3733566 at 34 Shakespeare Street, Nottingham NG1 4FQ. The company is registered as a Data Controller with the Information Commissioner under reference ZA239828.

Data we collect

We may collect the following information, the list not being exhaustive:

  • Name
  • Contact information including postcode and email address.
  • University or other educational course details where you are a student.
  • Demographic information such as preferences and interests.
  • Other information relevant to customer surveys and/or offers.

From where we get information

Information will be provided to us:

  • Directly by prospective tenants, typically when you are interested in a property we manage
  • As and when you enter into a contract with us.
  • Where another tenant refers to you in communication with us.
  • Directly by prospective landlords.
  • From Credit Referencing Agencies.
  • From Third Party Debt Collection Agents when collecting arrears.
  • From prospective employees.
  • Where you have been named as an emergency contact by an employee.
  • By CCTV cameras.

Why we need this information about you and how it will be used

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To undertake and perform our obligations and duties to you in accordance with the terms of our contract with you.
  • To enable us to supply you with the services and information which you have requested.
  • To help you to manage your tenancy.
  • To carry out due diligence on any prospective tenant.
  • To analyse the information that we collect so that we can administer, support, improve and develop our business and the services we offer.
  • For the security of our premises, staff and customers.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


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